- 01708 453168
- info@atcl.co.uk
- Mon - Sat: 7:30 - 17:30
5 Star Rated On Google
★★★★★ 5/5
Around The Clock Locks charge £65 labour cost to attend site and carry out work as requested, all prices are plus any parts that are required to successfully complete the job, and VAT charged at standard rate of 20%.
A ‘Call out fee’ is an old phrase used where emergency services used to charge a callout fee, plus a part hour charge. For example the ‘call out fee’ could be £65.00, plus £30.00 per 15 minutes on site. Therefore an hour’s labour on site would have been £185.00. This is a way that many people got caught out by rip off emergency service engineers and call centres. They would drag jobs out to earn more money and this obviously still sticks in people’s minds, therefore at Around The Clock Locks we don’t do this.
Our rates are based on us coming out to do the work required. £65.00 includes travel time and time on site for up to an hour. Jobs do not usually go over on time as they don’t tend to take that long, but if they did, we would identify that when pricing the job over the phone, ie 1.5 hours labour would be £95.00 or 2 hours £130.00 at a rate of £65 per hour.
We don’t provide free estimates in person but we can qualify what customers need over the phone or from images sent to us via email or Whatsapp. Should we quote for parts, but when we get to site those parts are not needed, then we would obviously not charge for those parts.
Should parts over and above be required and incorrect information was provided prior to quotation we will provide a fair re-quote while on site.
The reason we quote in this way is to reduce the amount of spam and time-wasting calls we receive. If you have any more questions feel free to contact us.
Susan Brazier29/08/2023They are polite, efficient and wonderful value for money. I would highly recommend anyone to use them.
Ian Woo15/06/2023Great service and really professional service , thank you very much
Nusula Na12/03/2023This review is long overdue! I used ATCL to put locks on two of my internal doors a few months back and the locksmith did an amazing job. His work was perfection that it looked like the locks were there from the very start. ATCL were professional from the start with a fast response time, fairly priced quote and excellent service on the day. I would highly recommend them and use them again.
Alan Whitbread26/12/2022Came out within half an hour of me calling on Boxing day to get me back into my house after I locked myself out. Excellent service
Daisy Lyons04/10/2022Just Fabulous Service at Tilia Court, great price (half the cost of the last one) and What a nice Guy.
Tina Morgan07/03/2022Excellent service today from Ollie. Replaced a door handle and barrel , very quick and clean work. Thankyou Ollie.
Priya19/01/2022We had a good experience with Ollie, he was efficient and professional. Highly recommended.
Paula Clark23/11/2021What a great service, friend and professional. Very honest and explained what was wrong. Good value for money too. Would definitely recommend to anyone. Thanks
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